February 20,1996
REF:
Letter of Reference
Drysdale’s Carpet Care
To
whom it may concern:
Drysdale’s Carpet Care has been
maintaining our hotel’s carpets and upholstery for several years under Mark
Dullea’s direction. We generally
use their services once per month to maintain guest room and public area
carpets, as well as the upholstered furniture.
The Hampton Inn underwent an extensive
renovation at the end of 1994 and selected Drysdale's to maintain the
cleanliness of our new carpets and furniture.
We have been very pleased with the overall service and reliability
provided to us from Mark’s company. They
charge reasonable rates for our rooms and have been very flexible to work around
our schedules.
We are pleased to recommend Drysdale’s
as we have been satisfied customers and will continue to use their services
Sincerely,
Erich D. Gordon
General Manager
224 Winthrop Avenue •
Lawrence, MA • 01843
Phone: (508) 975-4050 •
Fax: (508) 687-7122
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March 27,2000
Mr. Mark Dullea
Drysdale's Carpet Care
P.O. Box 191
Charlestown, MA 02129
Dear Mark:
I wanted to write and thank you for your continued superb
service. In my field, finding
vendors that consistently deliver the services that they promise are so hard to
come by…so when I find one, such as DrysDale’s, I keep them!
Not only do I appreciate your responsiveness, punctuality
and professionalism. I also think
that the quality of your carpet cleaning can be surpassed by none.
Stains that other companies “couldn’t get out” seem to be no
problem for you and your staff. I also like that the cleaning solutions are all natural, so
there is no harsh chemical smell after you visit.
Thanks for all of your hard work in the past and I look
forward to working with you in the future.
Sincerely,
Kimberly Chapman
Operations Manager
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Mark Dullea
March 21, 1992
Drysdale’s
Carpet Care
P.O.
Box 191
Charlestown,
MA 02129
Dear
Mark,
We are so grateful for Drysdale’s recent work at
the theatre. When it was finished,
the rugs looked better than we had imagined possible.
We would love to have you back periodically to keep our lovely old movie
house looking sharp. We will try to
recommend your services whenever possible and would be happy to give a referral
if it ever useful.
I am very happy to enclose this gold card for your
use with a guest at any time. We will continue to honor this card until further
notice. Once again, we appreciate
your help and your interest in the theatre.
We hope you will enjoy many films at our theatre and watch us grow,
knowing your contribution was critical to our survival and success.
Sincerely,
Erica Max
Managing
Director
Coolidge
Corner Theatre Foundation
March 6,1995
Mr. Mark Dullea
Drysdale’s Carpet Care
P.O. Box 191
Thompson Square
Boston, MA 02129
Dear Mark:
I wanted to take time out to commend your
performance as the carpet-cleaning vendor for Imaging Technology. As you know, we have a carpet that is very short pile and is
extremely difficult to clean. You
have consistently tried different methods until you came up with one that worked
for us. Given that we are a
corporate environment, we require someone who will be flexible with the
schedules of our employees and contract cleaners; Drysdale’s has done this.
I thank you for the service that your company
provides. I'm sure we will be doing
business well into the future.
Sincerely,
Suzanne Peltier
Facilities Manager
To: Mark Dullea – Drysdale’s Carpet Care
From: Christopher
Pastor, GM
Date: 24 April 1996
RE: Carpet Cleaning Service
Dear Mr. Mark Dullea:
This is to thank you for your outstanding service on cleaning our
carpets. Your service is
obviously of supreme
quality, and it is the best this hotel has ever had.
Thanks again,
Sincerely,
Christopher Pastor
General Manager
ES. he products are very safe and include vitamins, herbal blends,
and natural ingredients.
February 9,1996
Dear
Mark,
I just wanted to let you know that I think you did a wonderful job on all my
carpets in the funeral home. The
stain you worked on came out fantastic and I cannot even tell where the stain
began and ended.
I
am very pleased with your work and I will definitely use your services in the
future. Any prospective customer
who wishes to call me for a reference can do so at any time.
I
look forward to working with you in the future.
Sincerely,
John
B. Douglass II
. We have products for depression, pain, memory enhancement, and to
relieve stress & anxiety.
William
T.Hickey & Son Funeral Home
June 10, 1996
Mr. Mark Dullea
Drysdale’s Carpet Care
140 Main St.
Charlestown, MA 02129
Dear Mark,
I would like to take this opportunity
to thank you for the excellent service that you provided cleaning our rugs.
Their appearance has not looked so good in years!
I appreciate your professionalism as well as your understanding the
nature of our business. Because of
the dry system that you use, we were able to use our office immediately after
cleaning without any fuss or inconvenience at all.
We did not have to be concerned with any damp odor or wet carpets at all!
It was business as usual.
I feel confident in recommending your
services to others and intend to do so in the future.
Thanks again.
Have a nice summer.
Sincerely,
Sheila Hickey
175
Huron Avenue,
Cambridge, Massachusetts • 02138
(617) 547-1500
Lee A. Heiler, Jr. CPA,
Inc.
CERTIFIED PUBLIC
ACCOUNTANT
175 DERBY STREET
HINGHAM,
MA 02043
(617)740-8709
June 7, 1996
MARK DULLEA,
PRESIDENT
Drysdale's Carpet Care
140 Main St.-Suite 148
Charlestown, MA 02129
Dear Mark
Dullea:
I would like to
take this opportunity to congratulate you on the unique dry system which you
have used these past several years to clean our office carpeting.
Of particular
significance is year was the rather deep dirt which was ground into the
carpeting as a result of numerous winter storms. Many a day concluded that I would be purchasing new carpeting
for the entire offices. As you will
recall, I asked you to take a look and make a determination whether or not you
could clean the deep grime. Sure
enough, not only was the grime removed, but also the color was as bright as new.
It certainly is a
comfort to know that your company can perform so well and of course the savings
of not having to purchase another covering is certainly welcome.
Thank you again,
Sincerely,
Lee A Heiler, Jr.
LAHJr:kh
